Rules and eligibility
Check the information needed before work moves to its next stage.
Make the process work better
Less repeated administration. A clearer way to work.
Turn disconnected forms, spreadsheets and email handovers into operational software with defined steps, responsibilities and records.
Discuss your requirementsFrom the requirement to the result
- Capture information
- Apply agreed rules
- Record the outcome
What we can help with
Business workflow automation
The scope starts with your requirements. These are areas we can bring into an agreed project.
Operational dashboards
Give teams a shared view of records, appointments and the work requiring attention.
Notifications and handovers
Connect workflow changes with the people who need to act.
Attendance and reporting
Capture outcomes as part of the process so reporting starts with structured information.
Experience behind the service
From inspection bookings to recorded outcomes
DelaxNet developed a bespoke vehicle inspection booking system for a UK local authority, enabling online appointment booking and supporting eligibility checks, scheduling and inspection administration.
Explore the experienceA considered approach
From the first discussion
to the next step.
Map the process
Identify decisions, repeated actions and current sources of information.
Agree the workflow
Define responsibilities, exceptions and what must be recorded.
Connect the work
Build the interface, business rules and integrations.
Review in use
Introduce the workflow and refine it around operational feedback.
Before we begin
Useful questions.
Do we need to automate everything at once?
No. A defined workflow can be a useful starting point, with further stages considered after the initial work is in use.
Can people remain involved in decisions?
Yes. We agree which steps can be automated and where a person needs to review, approve or resolve an exception.
A good place to start