Application assessment
Understand the code, dependencies, hosting and release process.
Care beyond launch
Keep your software useful. Keep it moving forward.
Arrange maintenance, fixes and considered improvements for the applications your organisation relies on.
Discuss your requirementsFrom the requirement to the result
- Assess the application
- Prioritise the work
- Maintain and improve
What we can help with
Software maintenance and ongoing development
The scope starts with your requirements. These are areas we can bring into an agreed project.
Fixes and updates
Address agreed defects, dependency updates and technical maintenance.
Performance and reliability
Investigate reported problems and prioritise practical improvements.
Further development
Maintain a clear backlog for changes as users and business needs evolve.
Experience behind the service
Product ownership puts maintenance into practice
DelaxNet operates and maintains BookMOTGarage alongside its development. That ongoing responsibility informs how we approach software care after launch.
Explore the experienceA considered approach
From the first discussion
to the next step.
Review
Assess the application and the support it needs.
Agree
Define scope, priorities, support hours and responsibilities.
Maintain
Complete agreed work with testing and release planning.
Improve
Review the backlog and plan the next changes.
Before we begin
Useful questions.
Can you maintain software built by another supplier?
We can review the application and available documentation, access and deployment arrangements before agreeing a support scope.
Do you provide a standard round-the-clock service?
Support hours, response arrangements and responsibilities are agreed for each engagement. Tell us what your organisation needs when discussing support.
A good place to start