Customer self-service
Let customers manage agreed tasks such as bookings, updates and record enquiries.
The right tools for each user
One place to get the work done.
Build self-service experiences and internal portals that give people the information, actions and access they need.
Discuss your requirementsFrom the requirement to the result
- User identity
- Role-appropriate access
- Useful actions and records
What we can help with
Customer, employee and partner portals
The scope starts with your requirements. These are areas we can bring into an agreed project.
Employee workspaces
Bring operational information and administrative actions into a focused interface.
Partner access
Define what external partners can see and do within a connected workflow.
Identity and audit
Plan sign-in, user permissions and activity records around the system's requirements.
Experience behind the service
Authorised driver checks in an officer portal
DelaxNet builds secure business portals that bring authorised data access, records and operational workflows together in one platform, helping teams manage information and day-to-day tasks more efficiently.
Explore the experienceA considered approach
From the first discussion
to the next step.
Understand users
Separate customer, staff and partner journeys.
Define permissions
Agree access, administration and audit requirements.
Build the experience
Develop the interface and the services behind it.
Introduce and support
Plan user onboarding, support and future improvements.
Before we begin
Useful questions.
Can staff use Microsoft 365 sign-in?
We can assess integration with your Microsoft identity setup and agree the appropriate access and administration model.
Can a portal connect to our current systems?
Yes, where suitable interfaces and permissions are available. Integration requirements are assessed as part of discovery.
A good place to start